New York University: Head for Academic Technology Services

New York University

Position: Head for Academic Technology Services

Deadline Date: Open until filled

New York University is seeking a Head for Academic Technology Services at the NYU Shanghai Library.   NYU Shanghai is the first Sino-US higher education joint venture to grant a degree that is accredited in the US as well as in China. A research university with liberal arts and sciences at its core, it resides in one of the world's great cities that is also a vibrant intellectual community. NYU Shanghai will recruit scholars who are committed to our global vision of transformative teaching and innovative research.

The Head for Academic Technology Services at NYU Shanghai Library leads and coordinates support for academic computing services and research/digital services for faculty and students.   The Head manages the delivery, integration and support of systems, technology and equipment within the Library and its satellite spaces and provides academic technology support services to faculty in NYU Shanghai classrooms.  Working directly with NYU Shanghai faculty, the Head coordinates faculty support, training and development for a variety of instructional and research technology services including learning management systems, e-reserves, digital research and scholarship, instructional pedagogy, and digital media production services for audio, video and image projects to enhance teaching and research.  

The Head for Academic Technology Services works closely with staff of NYU Shanghai IT services, who provide the technical infrastructure, network services, desktop support at NYU Shanghai, NYU Global Technology Services (GTS) and NYU NY Division of Libraries.   The Head reports to the Director of the NYU Shanghai Library.

Principal Duties

  • Provide expert guidance, administrative oversight, and management for library information technology services, in coordination with NYU Libraries In New York,
  • Work closely with faculty to understand ways that digital materials are used in the classroom and create workflows and services to provide digital content to faculty. Coordinate the specification, installation, management and support of all technology in library teaching spaces and conference rooms, including those with projection equipment, computers, wall-mounted displays, and digital scanning equipment. 
  • Manage the operation of the Library IT department. Oversee the work of administrative/technical staff, foster professional development, collegial relationships and continuing education needs.
  • Work collaboratively on the development and implementation of technology equipment, software, programs, training and other services at the library that support technologically intensive research and teaching as well as the creation and use of media in teaching and course-related activities.
  • Serve as liaison with other IT managers on campus, the Div. of Libraries and GTS to consult on technology – enhanced learning environments.
  • Manage software licensing for non-standard software.
  • Partner with academic deans, faculty and academic service leaders to develop coordinated technology programs and services for faculty and students.
  • Support and facilitate faculty innovation, connecting learning resources, curricula, and scholarly opportunity with appropriate academic technologies.

Required Qualifications:

  • ALA-accredited MLS or ALA-recognized international equivalent or Masters degree in Information Technology, Instructional Technology or closely related academic discipline.
  • Minimum of 3 years’ significant and progressively responsible management experience in an academic library or comparable academic computing support service.
  • Ability to manage complex projects in a team environment and communicate complex issues and perspectives to colleagues throughout the GNU.
  • Demonstrated supervisory and management skills.
  • Successful experience developing and managing effective learning and research technology services for a demanding community of faculty and researchers.
  • Demonstrated excellent verbal and written communication skills.
  • Demonstrated knowledge of current and future trends in information technology specifically related to academic computing, instructional technology, library services, teaching and learning, including E-learning.
  • Strong analytical, interpersonal and problem-solving skills.
  • Strong team-building skills and the ability to work well with a wide variety of faculty across academic disciplines.
  • Experience in planning, designing, and delivering technology-enriched learning environments in a university setting.
  • Evidence of progressive leadership and responsibility in higher education, using technology in support of teaching and learning.

Preferred Qualifications:

  • Experience working in a research university or other large academic institution
  • Experience with learning management systems, products and environments
  • Demonstrated innovative service development
  • Prior international experience
  • Chinese language skills; familiarity with Chinese culture
  • College or university library start-up, renovation or construction experience
  • Experience working in a culturally diverse environment
  • Knowledge and understanding of instructional design, effective use of academic and Web 2.0 technologies, video and web conferencing, video production and design of learning environments, both physical and virtual.

About NYU and the Libraries:

New York University has established itself as a Global Network University (GNU) a multi-site, organically connected network encompassing key global cities and idea capitals. The network has three degree-granting campuses - New York, Shanghai, and Abu Dhabi - complemented by 12 additional academic centers across five continents. Faculty and students circulate within the network in pursuit of common research interests and cross-cultural, interdisciplinary endeavors, both local and global.

The Library of NYU Shanghai will deliver and coordinate a wide range of academic services that support the teaching, learning and research of NYU Shanghai’s faculty and students.  Drawing on the resources of the libraries at NYU New York, the NYU Shanghai library provides an opportunity to create a forward-looking 21st century library program and facility to serve a culturally diverse and academically talented population.  NYU Shanghai is scheduled to open September 2013 with a class of 200 freshman and 150 visiting students, and is expected to grow over eight years to a target undergraduate student population of 2400 along with selected graduate programs.

Salary/Benefits:

Excellent benefits include vacation package, relocation assistance and a generous retirement package. Salary commensurate with experience.

To Apply:

To ensure consideration, send resume and letter of application, including the name, address and telephone number of three references to: Enrique Yanez, Director, Human Resources, New York University Libraries, 70 Washington Square South, New York, NY 10012 or via email to jobs@library.nyu.edu. Please include where you heard about this position.  Resumes will be considered until the position is filled. 

NYU’s Division of Libraries embraces diversity and is committed to attracting qualified candidates who also embrace and value diversity and inclusivity.

NYU is an Equal Opportunity/Affirmative Action Employer.